IPPN

Published: 23 September 2008

As leading school insurer in the country and Platinum Sponsor of IPPN, Allianz have served the insurance needs of schools throughout Ireland for many decades. Our current school protection policy together with our Pupil Personal Accident Policy (20% discount available online) ensures that your school has the most comprehensive protection available in the market.

The benefits your school will avail of when they insure with Allianz:

• A comprehensive all around service. At Allianz we pride ourselves on the level of service we provide our schools. This service takes three main forms:
  1 Personal Local Service – Your local Allianz Representative is based in your area and is available to visit your school, offer guidance and solve any insurance related queries you may have. They can act as your single point of contact if you so wish and will get to know you and your school so they can effectively and efficiently resolve any issues you may have (See details of your schools local representative and the services they provide below)
  2 School Support Team – Our School Support Team are available to answer any queries you may have, make any changes to your policy, issue letters of indemnity etc. (see below for further information)
• 3 Claims Service – Our dedicated claims handlers will handle your claims and queries with compassion and understanding (details below)
  
• The most comprehensive school insurance policy cover on the market at very competitive premiums
  
• Comprehensive Risk Management guide for Safety and Security in schools. This contains guidance on everything from general insurance queries, health & safety advice, guidance on Safety Statements - detailing how you can compile them yourself - and much more
  
• A dedicated education website with information on the Allianz Pupil Personal Accident and School Protection Policies. It also contains our back catalogue of Allianz School Journals, our Guide to Insurance, Safety and Security in the school and other helpful resources such as claim forms
  
• Bi-annual School Insurance Journal to keep you up to date with new legislation and provide useful and relevant guidance and information.
  

Pupil Personal Accident Insurance
Why is the Allianz Pupil Personal Accident Scheme the Best for your School.

Unlimited Time Period - The Allianz Pupil Personal Accident Policy does not have a time limit in which follow on claims can be made. This is a unique benefit for the Allianz Policy as our competitors have a set time limit in which these insured expenses can be claimed. For example, if a claim is made by a pupil for dental expenses when he/she is 6 yrs old, they may have follow on costs for years to come as a result. Our Pupil Personal Accident Policy will continue to pay these dental expenses (subject to the limit of €50,000) until the need for care has ceased.

No Excess – The Allianz Pupil Personal Accident Policy has no excess in the event of a claim, meaning parents can claim all insured expenses and not just a portion of them.

High Benefit Limits – The Allianz Pupil Personal Accident Scheme provides Medical & Dental Expense Benefits of €50,000 for each. 99% of all Pupil Personal Accident claims are made under these benefits.

Online Premium Saving – 20% Saving on your premium, when cover is arranged online.

Straightforward Claims Settlement – Allianz are the tried and trusted insurer in this field and have a typical claims settlement period of only two weeks.

Purchasing the Allianz Pupil Personal Accident Policy has never been easier. Simply log onto www.allianz.ie/schools, proceed to the Pupil Personal Accident section of the website and purchase your policy 

Local Personal Service
Allianz have a network of local School Representatives strategically based around the country to provide a personal Service to all Allianz School Customers in Ireland. Our Local Representatives are available to visit your School and meet with your principal or Board of Management to provide advice and guidance on a range of insurance related issues.

Services your Local Allianz Representative can provide your School, free of charge.

• Visit your school and discuss an indicative reinstatement valuation (Excluding Buildings with Preservation Orders). Your Board of Management is responsible for setting your Buildings & Contents Sums Insured. An indicative reinstatement valuation will assist you and your Board of Management decide on the appropriate level of protection.
  
• Assist with the completion of risk assessments of your School property. This may help reduce the possibility of an accident occurring and can inform your Safety Statement.
  
• Address specific Health, Safety and Security issues and guide schools on cost effective solutions. They can also provide written documentation outlining the issues of concern which may assist with funding applications.
  
• Meet with the Principal, member of the Board of Management or other nominated School personnel to discuss insurance related issues.
  
• Provide you with an overview of your insurance coverage. In our experience, School Principals have found this most beneficial and helpful in alerting them to potential issues that may arise in the future.
  
• Act as a single point of contact, advising on a wide range of Insurance, Risk Management or Health and Safety issues
  
• Update you on past claims or advise you on how to proceed with future claims; or on how to address potential issues.

Your Local Representative is available to provide assistance, support and advice when you need it, so please feel free to contact them at the number above.

If your school is insured through an insurance intermediary, please contact them for any assistance.

School Support Team

Allianz have a dedicated School Support team to assist your school and deal with your queries in a prompt manner. Our School Support Team consists of specialist School insurance underwriters with backgrounds in a variety of relevant disciplines. Their combination of experience and expertise ensure they understand the insurance needs of schools and can provide the most up to date and relevant guidance to your School. Our School Support Team represents another aspect of Allianz unrivalled customer service.

Such queries throughout the school year may include:

• Premium Queries
  
• Changes to Sums Insured / Extensions
  
• Work Experience / Indemnity letters
  
• General queries re: supervision, school trips etc..
  
• School Support Team Contact Details
  
• Phone: 01 6133966
  
• Email: education@allianz.ie

Claims

We understand that making a claim can be a stressful event and you can expect to be treated with sensitivity and respect. Allianz have a dedicated Education Claims Team who can take notification of any incident that may give rise to a claim. They can also provide advice on claims/potential claims and give updates on existing claims. Contact numbers are as follows:

• Property Claims - Phone 01 6133377
  
• Liability Claims - Phone 01 6133992
  

Full claims procedures (including advice on steps to take in the event of an incident) can be found on our website www.allianz.ie/schools under our guide to Insurance, Safety and Security Section.

Allianz Claims Promise

• We will handle your claim in a fair and efficient manner
  
• We will appoint a single handler for your claim, who can provide assistance and support throughout the claim process and act as your single point of contact until resolution.
  
• We will appoint an independent Loss Adjuster to deal with your claim.
  
• We will ensure you receive the full entitlement under your policy.
  
• We will support you through the process and treat you with sensitivity and respect at all times.
  
• Our Local Representatives or your insurance intermediary can provide assistance and updates on claims and act as part of a referral if you are not satisfied with your claim settlement.

Allianz are very proud of our long standing association and relationship with IPPN. Our core values of Trust, Integrity and Customer Focus are very closely aligned and our partnership demonstrates our long term commitment to schools. We are delighted to support an organisation that provides critical assistance, guidance, advice and support for schools and their leaders and look forward to working together for many years to come.
Alan Black – Education Customer Relationship Manager, September 2018